Privacy Policy

Controller

The controller responsible for data processing on this website is:

What this website does

This is a static website. It contains no contact form, no user accounts, no booking system and no database. Everything you see is delivered as plain files from the web server.

• No analytics or statistics services are used.
• No advertising or marketing pixels are used.
• No cookies are set by this website.
• No fonts, maps, videos or social media content are loaded from other providers. Fonts already installed on your device are used instead.

Because no non-essential cookies or tracking are used, this website does not show a cookie banner. If any of that changes, consent must be obtained first and this page must be updated.

Server log files

When you open this website, your browser sends technical information to the hosting provider. This can include your IP address, the requested page or file, the date and time, the referring page, browser and operating system information, the HTTP status code and the amount of data transferred. This processing is necessary to deliver the website securely and reliably. The legal basis is Article 6 (1) (f) GDPR. Our legitimate interest is the secure and functional operation of the website.

Hosting by STRATO

The website is hosted by STRATO GmbH. STRATO processes the technical data required for hosting on our behalf. We use STRATO to provide this website securely and efficiently and have concluded a data processing agreement under Article 28 GDPR.

According to STRATO, the access logs made available to the website operator contain anonymised host names or IP addresses and are available for the last six weeks.

STRATO privacy information

Preparing an enquiry on this website

The website does not contain a server-side contact form. Information entered in the enquiry area is used only in your browser to prepare an email. The website does not store or send this information. Data is transmitted to Moveo only if you send the prepared message using your own email application.

Contacting Moveo

If you call or send an email, we process the information you provide. This can include your name, contact details, pickup and destination addresses, preferred moving date, information about the property and the items to be moved, requested services and the contents of your message. We use this information to answer your enquiry and to prepare or perform a contract. The legal basis is Article 6 (1) (b) GDPR. In other cases, the legal basis is Article 6 (1) (f) GDPR and our legitimate interest in responding appropriately to your enquiry.

Recipients can include the telephone and email providers used by Moveo and service providers required to perform an agreed job. Data is passed to other recipients only when this is necessary for the enquiry or contract, required by law, or supported by another legal basis.

Email provider

The business mailbox for info@moveo-umzugsservice.de is operated by STRATO GmbH. Email metadata and message content are therefore processed on STRATO systems for receiving, storing and sending email. STRATO acts as our processor under Article 28 GDPR.

Retention

We keep enquiry data only for as long as it is required to respond to the enquiry and to prepare a possible contract. If a contract is concluded, the required data is kept for the duration of the contractual relationship and afterwards for as long as commercial, tax or other statutory retention obligations apply. Data can also be retained for as long as it is needed to establish, exercise or defend legal claims. It is then deleted or anonymised.

Requirement to provide data

You do not have to provide personal data merely to visit this website. To answer an enquiry or prepare an offer, however, we need the information required for the requested service. Without it, we may be unable to process the enquiry or may only be able to do so to a limited extent.

Automated decisions

We do not use automated decision-making or profiling within the meaning of Article 22 GDPR.

Your rights

Under the statutory conditions, you have the right to request access to your personal data (Article 15 GDPR), rectification (Article 16 GDPR), erasure (Article 17 GDPR), restriction of processing (Article 18 GDPR), data portability (Article 20 GDPR), and to object to processing based on legitimate interests (Article 21 GDPR).

To exercise any of these rights, contact Moveo using the details above.

Right to complain

You have the right to lodge a complaint with a data protection supervisory authority. The supervisory authority responsible for businesses based in Baden-Württemberg is the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg.

www.baden-wuerttemberg.datenschutz.de

Encrypted connection

This website is delivered using an encrypted HTTPS connection. This protects data while it is being transmitted between your browser and the web server.

Changes to this policy

This page will be updated whenever the website or the way enquiries are handled changes.

Legal Notice